Refund Policy.

This Refund Policy explains the conditions under which fees paid to Jujare Tech Advisors for our services may be refunded. Because we deliver custom software and consulting services, refund eligibility depends on the stage of the engagement.

Fees paid for initial paid consultations, discovery workshops, audits or scoping engagements are non-refundable once the session has been delivered, as significant expert time has already been invested.

If you cancel a scheduled paid consultation at least 48 hours in advance, we will either reschedule the session at no extra cost or issue a full refund.

A percentage of the total project fee is typically collected as an advance to kick off the engagement. This advance secures our team’s time and covers initial planning work.

• If we have not yet started work: the advance is fully refundable within 7 days of payment, less any applicable third-party costs already incurred.
• If work has commenced (design, architecture, engineering, etc.): the advance is non-refundable, but any unused portion may be credited toward a revised scope, subject to our discretion.

Once a milestone has been accepted by the client (either explicitly, or by default acceptance after 7 business days without written objection), fees for that milestone are non-refundable.

If a delivered milestone does not meet the agreed acceptance criteria, we will make reasonable revisions at no extra cost until the criteria are met.

Monthly or quarterly retainers are billed in advance for the upcoming period. Once the period has started, retainers are non-refundable, but unused hours (if any) may be carried forward one billing period at our discretion.

You may cancel a retainer at any time — the cancellation will apply from the next billing cycle.

Any third-party costs incurred on your behalf (cloud hosting, domain names, SaaS subscriptions, paid APIs, stock media, etc.) are non-refundable, as these are paid to external providers on your behalf.

To request a refund, please email support@jujaretechadvisors.com with:

• Your name and the company name on the invoice
• The invoice / receipt number
• The reason for the refund request
• The date of the payment

We will review your request and respond within 5 business days. If approved, refunds are processed back to the original payment method within 7–14 business days.

In the unlikely event of a dispute regarding a refund, both parties agree to first attempt a good-faith resolution through direct discussion. Any unresolved dispute shall be governed by the laws of India and subject to the exclusive jurisdiction of the courts of Ballari, Karnataka.

We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Refunds for engagements already in progress will be governed by the version of the policy in force at the time payment was made.